Account Manager

The Account Manager (AM) is responsible for :

  • Developing and maintaining relationships and favorable contacts with current and potential direct customers
  • Renewing, cross-selling, up-selling, and growing the base of customer revenue that is tied to direct sales and/or agent sales, managing renewals and activity in a timely manner
  • Working proactively to seek out and identify opportunities and customer requirements, maintaining and developing new opportunities from the current assigned customer base
  • Making recommendations on products and services that fit customers’ requirements
  • Selling cloud products, data and voice connectivity, and IT services directly to enterprise customers, as well as through sales partners, with responsibility for managing existing accounts and supporting the sales team in developing new business
  • Utilizing sales and business development skills to sell products and services in a business to business setting while facilitating the sales process from the prospecting stage to final closing.
  • Managing sales activities in a proactive and timely manner by generating quotes, writing proposals, creating network diagrams, conducting audits, managing customer inventories and following up and closing prospective leads
  • Setting and attending appointments with customers and engaging regularly with customer face to face to maintain the relationship
  • Resolving customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management
  • Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Working within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and value

Skills, Qualifications and Requirments:

  • Strong technical aptitude and knowledge of telecom, and cloud products & services
  • Ability to be persuasive and to establish and build rapport with customers
  • Strong communication and customer service skills
  • Must be able to work independently and be self-motivated
  • Solid organizational, time-management and follow-up skills
  • Enthusiasm, reliability and the ability to multi-task
  • Bachelor’s Degree in Technology, Business or related field
  • Minimum 2 years telecommunications and/or cloud services experience
  • 2 years inside sales experience preferred; particularly telecom and/or cloud sales
  • Proven ability to meet sales goals, achieve quota, and maintain customer satisfaction

Competitive Comprehensive Benefit Package that includes:

  • Medical, Dental and Vision
  • 401K with company match
  • Gym membership reimbursement
  • Expense reimbursement
  • Short & long term disability
  • Paid holidays & time off


Position: Account Manager

Location: Greenwood Village, CO

Position Type: Full-Time

Reports To: Director of Sales and Cloud Services


Apply for This Position Today!

Interested parties should email a copy of their resume and  cover letter to